Care & Support Approach

Using a person-centred approach and RECOVERY ACTION PLAN assists in providing evidence which in turn helps service users become optimistic about what they can achieve, motivates staff and provides proof that our services work to commissioners and government. The Recovery Action Plan makes it possible to capture this evidence while enabling users and workers to discuss the important issues and to assess where they are now and where they are going.

As such, we continuously strive to achieve a positive long-term outcome for our service users. We accomplish this through working with other professionals, specialist services and where appropriate with service user families.

You can read more about our use of the Recovery Action Plan approach here

Skills Development

Trinity House focuses in developing four specific areas with service users: Daily living skills, Social skills, educational and employment skills.

Daily skills – Comprising learning and developing a sense of structure and routine, which enables each service user, plan his or her day for maximum benefit. We provide comfort and security, which, in turn, fosters a sense of well-being.

Social skills – Trinity House staff and management also focus on helping service users develop their social sills, working on key areas such as managing relationships, appearance, appropriate behaviour, assertiveness, health and well-being, outdoor activities and managing substance and alcohol use (risk minimisation – safe limits and recovery programmes).

Educational needs – Staff encourages and support service users to access local educational centres to meet their individual needs. Residents are encouraged to be proficient in the use of information technology.

Employment skills – Trinity House maintains close liaison with local work agencies, job centre, and businesses to enable and provide opportunities